Millennium Gloucester - London

The convenience and the rates.

Staff behaviour was generally poor, the service was below par considering the price that we paid, the rooms were not cleaned properly, and yet it is as though the staff recognised these shortcomings but, in some act of ignorance or laziness, didn't care! All in all, a 4* hotel that would be acceptable at best, but greatly overpriced for what it offers. I would strongly suggest looking at the other 100 or so 4* London hotels.

The location of the hotel is excellent with accesss to all kinds of transport. The rooms are of decent size cmpared to other central london hotels.

Relativly expensive, oher than that nothing.

The Tube is next to the hotel (100 meters), its a very silent hotel, there is no noise from traffic outside

One of the best things was the location very close to the Gloucester tube station that we used all the time. Our room was changed without any problem. It was very hot and even with the air conditioner on every time we came back in, it was very uncomfortable. Also, we had to go through many hallways to get to our room that was the last room on the fourth floor. We also liked the fact that there were many restaurants, cafes and coffee shops in the area. I would definately recommend the hotel.

Location and Millenium Club are excellent.

Nothing in particular to dislike but perhaps the benefits of the Millenium Club could be better promoted. This was my fourth time to stay at the hotel and the last vist was the first time the Club was mentioned or promoted by reception staff.

Excellent cleanliness of the rooms, very close to the Gloucester Road subway stop. Roomy and nice.

Wifi available only in the main hall and not included in the hotel fees.

The concierge staffs were helpful and polite

The shampoos, shower gels were not enough.We demanded then they were sent.

Clean comfortable room, pleasant staff and great location for sightseeing.

Cigarette smoke filtering into room from corridor/other rooms.

The staff were very friendly and polite as well as helpful. The hotel was ideally located for our requirements.

I was not overly impressed with the quality of the room service food but the service was very good.

The size and the cleanliness of the rooms. The proximity of the hotel to Gloucester Road Tube Station is a definite plus point.

My wife was rudely treated by one of the waitresses in the restaurant when she went down for breakfast. However this is an isolated incident as we have stayed in this hotel many times before and we have never had such an encounter.

It was good value for money. Very comfortable rooms and clean (I had a double room by myself). The location is excellent, next to the tube and just two stations away from Knigtsbridge. The staff is very firendly and they try to cope immidiately with any requests.

I stayed there for 15 days and I asked them to make me a good offer in order to use the wifi. The best they could do was 150 gbp, which of course I did not accept. The price was not exceessive compared to other hotels, but when someone stays for so many days they can do something better. Although I was on the fouth floow there was a lot of noise comming from the street. Despite, these issues I was very satisfied from the hotel and should I travel to London, I ll definitely stay there again.

Excellent location close to tube station and cafes/restaurants. Spacious elegant lobby with very helpful and courteous reception staff. Good sized room and bathroom.Good room facolities.

Our bathroom was very clean but grouting was worn looking for an upgraded room.

Great location, friendly and helpful staff and great overall value

conceirge service was excellent. all staff extremely polite and helpful-smiling and welcoming. we would definitely stay again. breakfast superb.